Customer Relationship Articles

Coaching Week is coming April 3rd-7th, 2023

by Mat | March 19, 2023 | Customer Relationship, Design Business 101, Finding Clients, Mindset & Strategy, Pricing & Services | 0 Comments

Ever since I hosted the Purpose To Profit Design Business Summit last August, I've been itching to offer another training opportunity for brand, web and graphic designers. Well, that opportunity is going to happen the first full week in April (3rd through the 7th)....

Getting Fired Taught Me These 3 Valuable Lessons

by Mat | June 23, 2021 | Customer Relationship, Design Business 101, Mindset & Strategy | 0 Comments

It was the best of times, it was the worst of times...I had just graduated college and landed my first corporate job. I had the world by a string and was excited to start my new career. I looked forward to my days at work where the office atmosphere was fun and...

5 List Building Strategies to Supercharge your Email List

by Mat | June 9, 2021 | Branding & Marketing, Customer Relationship, Design Business 101, Finding Clients | 0 Comments

If you're a freelancer or you're thinking about becoming one, one thing is for certain - clients are essential! Don’t have clients yet? It's time to start marketing! In my article last week I covered the five stages of marketing, the first being "awareness",...

Simple Ways to Create Cross-Sells and Upsells for your Current Freelance Clients

by Mat | April 22, 2021 | Customer Relationship, Mindset & Strategy, Passive & Recurring Revenue | 0 Comments

So you’ve already got your client and you’re starting to serve them well. But does your current strategy leave money on the table? Not sure? Listen up - I’ll show you how to pick up that money off the table and put it in your pocket with cross-sells and upsells to...

Discover Why & How to Add Recurring Revenue to Your Freelance Business Now

by Mat | April 14, 2021 | Customer Relationship, Mindset & Strategy, Passive & Recurring Revenue | 0 Comments

Are you through with the stress and pressure of the feast or famine client cycle? Learning to add recurring revenue to your freelance business is going to give you a reprieve from the treadmill of one-and-done clients while providing you stability in your business,...